In compliance with the Law on Services of the Information Society and Electronic Commerce, as well as in compliance with current regulations on data protection, it is reported that the owner of the website ithikios.com and canaldenunciasanonimas.com and all its subdomains ( hereinafter, "the Web") is DIGITAL PRODUCTS DEVELOPMENT SL (hereinafter, ithikios), registered in the Mercantile Registry of Barcelona, with CIF B02767010, and with registered office at c / Mont Blanc 17, Sant Cugat del Valles, Spain.
ithikios is the owner of all rights to the Website. The simple access, navigation and use of the Website attributes the condition of user of the same (hereinafter, the "User") and implies the acceptance of this clause of terms and conditions. The information available through this website is not subject to contract and may be modified without prior notice.
ithikios will not be held responsible for problems arising from the consultation or use of this Website. To this end, access is obliged to comply with this, having to act in accordance with current Law, good faith and public order and, refraining from using the Website in a way that could prevent or impair its proper functioning.
This service can only be used to send complaints or inquiries to companies that have contracted the service with ithikios, guaranteeing confidentiality and anonymity (if the user so chooses), regarding the personal data of the complainant.
Conditions for the user
In order to receive and process your complaint, you must confirm that you have read this Privacy Notice. If you do not accept the conditions as set forth in the notice, you will not be able to file the complaint.
Please note that this channel is not intended for communicating emergencies.
The complaints channel is managed by Jupiter Hotels S.L. (hereinafter, the COMPANY), using the ithikios platform, owned by Digital Products Development SL, a company specialized in providing internal complaint channel management systems for businesses and maintaining a contractual relationship with the COMPANY for the purpose of receiving, storing, and sending communications to the Company's Compliance team. Ithikios ensures security and confidentiality for the contracted processing purpose.
Below, we provide complete information on Data Protection:
Data controller | Contact Details: Jupiter Hotels S.L. Address: Calle Montemar, Núm. 12, 07610, Palma of Majorca, Balearic Islands, Email: [email protected] |
Data Subject and Origin of Data | • Contact details, if provided (name, email, phone) • Name and position of individuals mentioned in the complaint • Information (regardless of nature) about the reported incidents |
Purpose of Processing | Analyze, process, and investigate confidentially reported incidents. Manage the query you pose. Exchange information to complement your request and interview you to clarify the reported incidents, if necessary. |
Data Retention | Personal data collected will be retained for the required legal period. |
Legal Basis for Processing | The legal basis for processing is the legitimate interest of the controller and compliance with a legal obligation. |
Recipients of Transfers | To data processors, to provide the service, directly related persons or entities, and to the relevant public administration when mandatory. |
Transfers | No international transfers are planned. |
Rights of Data Subjects | Data subjects may exercise the following rights: a) Access to personal data concerning them; b) Rectification of their personal data for updating purposes; c) Erasure, when, among other reasons, the data is no longer necessary for the purposes for which it was collected. d) Restriction of processing of their data, in certain circumstances, in which case, the data controller will only retain the data for the exercise or defense of claims. e) Objection to the processing of their data, in certain circumstances and for reasons related to their particular situation, in which case, the data controller will only retain personal data for the exercise or defense of claims. f) Portability of their personal data, when it is automated. To exercise these rights, you can contact the data controller and request the form for exercising rights, which must be completed, signed, and sent to the registered office indicated in the "Data Controller" section. If there are reasonable doubts regarding the identity of the data subject requesting the exercise of rights, the data controller may request verification by providing identity documentation. |
The data subject can lodge a complaint with the competent Data Protection Authority (Spanish Data Protection Agency, www.aepd.es), especially when satisfaction has not been obtained in the exercise of their rights. |